Shipping Policy GLEMINI.COM
Processing & Shipping Disclosure:
All GLEMINI products are shipped directly from Sri Lanka. Please allow 21–30 business days
for order processing and delivery (international and local).
Thank you for shopping with GLEMINI. This Shipping Policy explains important information
regarding the shipment of products purchased through www.glemini.com. By placing an
order, you agree to the shipping terms outlined below.

  1. Order Processing Time
     Each order is carefully processed and packaged within 21–30 business days after
    payment confirmation.
     Processing times may vary depending on the item type, customization level, and
    order volume.
     During busy periods such as holidays or special promotions, processing may take
    longer. We will notify you if unexpected delays occur.
  2. Shipping Origin & Method
     All orders are shipped from Sri Lanka.
     International shipments are handled through FedEx, with an estimated delivery
    timeframe of 21–30 business days from the date of dispatch.
     Delivery times are determined by FedEx and may vary due to customs procedures,
    destination regulations, or other unavoidable factors beyond our control.
     Shipping times may differ due to force majeure events, customs delays, or regional
    restrictions.
  3. Shipping Confirmation & Tracking
     Once your order has been shipped, you will receive a confirmation email containing
    tracking details.
     Please monitor your tracking link for the most accurate and updated delivery
    progress.
  4. Shipping Costs
     Shipping costs are calculated based on weight, destination, and the chosen shipping
    method.
     All shipping charges are displayed at checkout before payment confirmation.
  5. Shipping Address
     Please ensure the shipping address provided during checkout is accurate and
    complete.
     GLEMINI is not responsible for delayed or undelivered items caused by incomplete or
    incorrect address details.
     Address updates cannot be made after your order has been shipped.
  6. Lost or Damaged Packages
     We take every measure to ensure safe and timely delivery; however, once a package
    has left our facility, it is handled entirely by the carrier (FedEx).
     If your shipment is unexpectedly delayed, damaged, or lost in transit, customers are
    advised to contact the shipping provider directly for resolution.
  7. Post-Shipment Policy
     Once a shipment has been dispatched from our facility, no claims for return,
    replacement, or refund can be made.

 Delivery timelines are determined by FedEx and are beyond our control.
Unavoidable delays such as customs inspections, weather disruptions, or logistics
issues may extend delivery timeframes.

  1. Contact Information
    If you have questions about your shipment or this Shipping Policy, please contact our
    support team via www.glemini.com. Our representatives are available to assist with
    shipping inquiries.
  2. Policy Updates
    GLEMINI reserves the right to modify or update this Shipping Policy at any time without
    prior notice. Customers are encouraged to review this policy regularly for the latest
    information.